Michelle Cruz-Garlick

Michelle
Cruz-Garlick

Fractional Household Management & Private PA Support

Interim household management, SOP implementation and private PA support for individuals, families and family offices.

I provide experienced, hands-on support for households that need senior oversight without the commitment of a permanent full-time appointment. Whether you need interim management, an ongoing part-time presence, or help putting clear household procedures into practice, I work alongside you and your team to establish consistent standards and support the smooth running of daily life. Based in London, I am available for engagements internationally and for travelling assignments.

How I Work

I work with private clients, families and offices who need capable, experienced support without adding to permanent headcount. Whether that's covering a household, putting its procedures into practice, or providing a steady, ongoing presence, I step in for as long as you need me, and step back when you don't.

Interim & Fractional Household Management

Experienced, hands-on oversight for the time and level of support you need: interim cover, a regular part-time presence, or support through a period of change.

Household management →

Household SOP Implementation & Staff Training

Clear procedures, tailored to your home and put into everyday practice, with training for the team who carry them out.

SOP implementation →

Private PA Support

Travel, reservations, personal shopping, gifting, calendars and logistics, on a part-time, interim or project basis.

Private PA support →

Also Available

Private Gifting & Personal Shopping

Thoughtful gifts for milestone celebrations and the year’s key occasions, from Mothering Sunday to Christmas, chosen, wrapped and delivered with care.

Private gifting →

Wardrobe, Packing & Home Organisation

Seasonal wardrobe changeovers, travel packing and well-ordered dressing rooms, storage and inventories, handled in person.

Wardrobe and home organisation →

I have spent over twenty years in and around private households and hospitality, across private and UHNW household support, restaurant operations and consulting, hotels and events. That range means I understand both the front-of-house polish and the quiet systems that hold a home or a business together.

I work hands-on and discreetly, and I care about continuity: the standards that hold when no one is watching, the handovers that go smoothly, the details that make daily life run well. My work comes through trust, referral and long-term relationships, and that suits how I work.

Based in London, I am available for engagements internationally and for travelling assignments.

Tell me about your household and where you would value support. We can work out together what would help most.

Discuss your requirements